10 Tips for More Effective Business Communications. If you have any questions, please email or call me. Business people – as well as busy people – prefer brevity in emails, so such abbreviations are commonly used. One needs to be very aware of what these standard phrases are, and what their equivalents are in English. Dear Sir / Madam. Thank you for finding the time to meet me/ talk to me/ attend…. If you have a question about the English language and would like to ask one of our many English teachers and language experts, please click the button below to let us know: Summary: A carefully chosen list of essential language for the beginning, body and ending of formal and informal English emails. UsingEnglish.com is partnering with Gymglish to give you a free one-month trial of this General Articles Also provides access to questions ), Would you like us to ... ? Closing line talking about the next contact between you. I look forward to seeing/ meeting you then. below./ I’ve put a copy of… below. Have a good weekend. below./ I’ve copied in…. I am writing(to you) to ask for…/ to inform you about…/ to invite you…/ about…/ in connection with…/ with regards to…. Thanks for the update. There is a similar list of the 100 most useful telephoning phrases here https://www.usingenglish.com/articles/100-most-useful-telephoning-phrases.html, Opening line mentioning the last contact between you, Opening line with the subject of the email, Social opening line/ Friendly opening line, Closing line offering more communication if needed, Closing line mentioning the next (face to face) meeting, Other closing lines mentioning the next contact between you, Closing lines with apologies/ Closing lines when responding to complaints, Social closing lines/ Friendly closing lines, Mentioning attachments etc/ Mentioning information elsewhere, Making arrangements/ Changing arrangements/ (Re) scheduling, See here for a similar list of essential telephone phrases https://www.usingenglish.com/articles/100-most-useful-telephoning-phrases.html, Written by Alex Case for UsingEnglish.com, Featured If possible, I'd like to know (more) a… (e.g. terms, irregular verbs, phrasal verbs and idioms. from students and teaching forum topics. ), Would you mind [doing something]? (e.g. grammar, spelling and punctuation, through to language teaching, Are you considering upgrading to the new version?). The opening line in a polite German email is “Sehr geehrte Frau [last name]” or Sehr geehrter Herr [last name], literally translating to “most respected Mrs. or Mr.” but it sounds less stuffy in German. It was a pleasure (for me) tomeet you yesterday/ attend the conference. It can be a valuable starting point for students who need to use English on an everyday basis for written business communications. 15+ Useful Collocations with TIME with Meaning and Examples. Ending Your Email Sincerely, Yours sincerely, Sincerely yours, Yours faithfully, Kind regards, Yours truly, Many thanks, Regards, Best regards, With best wishes, Best wishes, Best, All the best, Thanks, Have a great weekend! Starting with…, We’re confident you’ll see big improvements since …. When exactly are you expecting to have this feature? Any help (at all/ you can offer me)/ Any feedback you can give me (on this)/ Any assistance (you could give me in this matter) would be greatly appreciated/ would be highly appreciated/ would be much appreciated/ would be gratefully accepted. Hi John, Here are a few example phrases for writing both formal and informal emails to various situations. If you look at the first line/ bullet point/ paragraph/ section/ page of… (below), you will see that…, The parts in bold/ in red/ in green/… are my comments/ are my boss’s feedback/ are the changes in the second draft/ are…. One solution that works for many people is to begin building a “toolbox” of useful phrases. This may be a great time to … [call to action] (This may be a great time to take a look at our Knowledge Base), If you’re interested, drop me a line and we can [action] (e.g. Audience: All Improve your English and writing skills by navigating our comprehensive phrases dictionary alphabetically , or simply search by keywords . Greetings. I’m afraid I was not (completely/ fully) satisfied with…, (First of all) I would like to apologise for…, Please accept our (sincerest) apologies for the inconvenience caused/ for any inconvenience caused/ for…, Just a (quick/ brief/ friendly) reminder that…, (In future/ From now on/ From next week) please make sure that you…/ Please ensure that you…. I hope you (and your family) are (all) well. You can reach me at [phone number] if there's anything you'd like to discuss. and quizzes, PDF lesson plans, teacher articles and a directory of Hi Dennis, 2. When would it be convenient for you to … ? It’s important to think about the correct way to address the person you are emailing.The following phrases are suitable for addressing someone formally: 1. Dear Dr Smith, (note: First names are NOT used. https://www.usingenglish.com/articles/100-most-useful-telephoning-phrases.html, Teaching English Using Games & Activities, The 100 most useful phrases for business meetings, The 100 most useful social English phrases, The 100 most useful phrases for starting emails, 100 Useful Phrases to Help you Practise Telephone Conversations. I’ve pasted in…. It was great/ so nice to see you again on Monday. Dear Mr/ Ms Jones, 5. My three (main) questions are below./ Please find my three (main) questions below. If you're interested, drop me a line and we can have a quick chat to discuss your further steps.). Could you check it please?). If it has taken you an unusually long time to respond to the previous correspondence, you can use one of these phrases: I apologize for the delay in replying. We would be happy to help. Thanks again (for all your help/ for the info/ for bringing this matter to my attention/ for…), (I) hope that answers all your questions/ that’s clearer now/ that’s some help/ that meets with your approval/ that…. Click on CC.Click for free interactive exercises. Have you given any additional consideration to [topic]? Unfortunately, … was not (really) what I expected. Your order shouldn't take more than 2 days to arrive. excellent online English training course. Dear Sirs. If there's anything I can do for you, please let me know. I’m sorry. So that I can [PROVIDE A FIX / DETERMINE THE CAUSE OF THE PROBLEM etc.] authors and contributors. Super important meeting!” Subject lines are supposed to give people a preview of a letter. I am writing in reply to your letter of 21 Juny …. For example: “Dear Sir or Madam” (if you don’t know the name of the person reading the email) “Dear Mr. Smith”. Thank you for your patience/time/cooperation. If there's anything I can do to help you, just drop me a line. Dear Sir/ Madam, 2. You can reserve a free consultation here [link] or just give us a call a, We would be happy to ... (e.g. Just a quick email to [purpose] (e.g. (more formal) I’m sorry for taking so long to get back to you. (I) hope we have the chance/ opportunity to meet again soon. Right team, we’ve made plenty of progress, I think it’s time to call it a day! | Topic: General, First Published: 13th Jun. learning English. We know you’re busy but we’d hate to see you miss out on this opportunity! Articles cover topics from English The answers to your question are below./ Please find my answers below. Phrases.com is a huge collection of common phrases, casual expressions and idioms – collaboratively assembled by our large community of contributing editors. Instead, you would start with “Dear” and the name of the person you’re writing to. 5 ‘Will’ is more definitive than ‘would’. Articles about learning, using and teaching the English language, In addition to the useful and suitable phrases and expressions listed here, we should also create our own personal collection of useful phrases… Sophia November 17, 2017. 7) It was great talking to you. Dear John, 4. You should make sure you have learnt and can use the phrases below before trying to learn and use more complex and rarer phrases. I highly recommend (doing smth, e.g. Help us give you the best advice by telling us a bit more about your project.). And vice versa — if your communications are usually quite businesslike, an email starting with “’Sup buddy?” would look quite strange. Dear Sir/Madam, 3. teaching and reference resources. (e.g. One of the keys to keeping a cool facade is the art of sending a polite email, stuffed with polite common phrases, the kind that puts a glossy cover over your underlying frustrations. (e.g. Useful Phrases Describing the Weather in English. Sign in|Recent Site Activity|Report Abuse|Print Page|Powered By Google Sites, [Your Name] from [Your Company]. 6. … In this list we look at how to make requests, complain, apologise and give bad news. own real-life telephone calls. Hello Claire, 3. Learning a new language can be hard work, so here are 70 practical tips for improving your English that you can do outside of school or collage. Sophia November 14, 2017. Do not hesitate to contact us again at [telephone number/email address] if there's anything we can help you with. 1… See you at the meeting next week… It would/will be great to work together… It would/will be great to see you at … Speak to you soon. Useful email expressions for apologizing • We would like to apologize for … • Please accept our apologies… • Please let us know what we can do to compensate for any damages caused… Useful email expressions for attaching files • I am attaching….. (my CV) • Attached you will find my CV • I am sending you ….. Could you explain what you mean by [word]? Could you please...? 4. Thanks for your quick reply./ Thanks for getting back to me so quickly. I've divided all the phrases into the following categories: This email is to confirm that... (e.g. When we make a request I'd really appreciate it if you could... 5. Dear Miss Anderson. It’s always nice to get in touch with old friends! I’m writing to you about your latest model/ about the meeting next week/ about your presentation yesterday/ about…, I am writing to you in connection with/ with regards to/ regarding/ concerning…, I’m writing (in order) to ask/ to enquire/ to confirm/ to check/ to inform you/ to follow up on/ to let you know/ to tell you/ to thank you/ to invite you to/ to update you on/ to announce that/ to ask for a favour/ to…, As promised/ As we discussed, I’m writing to send you/ to…, I’m writing (to you) because I have just found out that/ because I thought you’d like to know that/ because I need/ because…, Sorry to write again so quickly, but/ Sorry to bother again so soon, but…, (I) hope you had a good weekend/ a good evening/ a good trip (to...)/ a good time/ a good holiday/ a good break/ a good…. (For your reference,) please find the information/ the document/ some data/… attached. Here are some phrases which have been found to be effective. Have a wonderful day! 2. Learn telephoning phrases with over 100 pages of stimulating self-study practice in preparation for your career development, specialisations, and ideas and suggestions for visiting our new Knowledge Base/checking out this new article), [value] will help your team [do something] (E.g. 2016 Are you considering [action]? Would you like us to create a template for you? In answer to your first/ second/ third/ last question…. Phrases for opening and closing letters and emails This lesson you will learn the vocabulary on phrases used for starting or ending emails and letters. Can you please fill out this form? It's out of my hands. Dear Sir/Madam 2. links to online dictionaries. Feels like yesterday. users, with no obligation to buy) - and receive a level assessment! Writing a thank-you note or email message is a lovely gesture to express your appreciation. English language reference including definitions of English grammar See you on Monday/ on…/ next week/ next…/ then. Copyright © 2002 - 2020 UsingEnglish.com Ltd. Dear Mr/ Ms/ Dr/ Professor + family name (= Dear Mr./ Ms./ Dr./ Prof + family name), To: All faculty members/ To: New recruits/ To: All members/ To:…, Thank you for your email (yesterday/ of 12 May) about…, Thanks for your email this morning/ earlier/ yesterday/ on Monday/ last week/…. If you want to learn English grammar or grow your vocabulary then these resources will help you with your studies. So if your team usually writes in a friendly, relaxed style, it would be inappropriate to write a super-formal email. Our online discussion forums are the perfect place to quickly get help ), You will be pleased to learn that …/ to hear that…. Download our compiled lists of idioms - perfect to use offline for reference or for use in class! I’d love it if you could walk me through your project. I hope that is acceptable with you./ (I) hope that is okay (with you). (e.g. the classroom. I was wondering if you could/if you would be able to... 8. Using Miss or Mrs to address a woman is not appropriate, as you don’t know whether she’s married or not) Informal 1. I would like to inform you that...), Wanted to give you a friendly reminder that…. Come check out what’s new and get inspired! Could you be more specific? Formal 1. You can reserve a free consultation here [link] or just give us a call at [number]. … please do not hesitate to contact me./… please contact me./ … please feel free to contact me./ please get in touch./ … just let me know./ … just drop me a line (at any time). Thanks for your email …. How it works: You hint at a clarification or supplementation of the … Includes tests, a question bank, quizzes, language polls and more. I’m afraid I can’t make… (because…) How about…? Need captions? Submit an article about any area of the English language for publication on our web site. Thanks for your email. To whom it may concern: (especially AmE) 4. Here’s the… (that I promised/ that you asked for/ that I mentioned/ that…), More information on this is available at http://.../ on the intranet/ in pg.. of our catalogue/…, I was wondering if you could/ if you would be able to…, I’d be very grateful if you could take action in the next few days/ if you could…, My (first/ second/ third/ next/ last/ final) question is about…. and moderators, we have a number of professional volunteer English Have a productive day! We often hear how writing emails in English can cost just too much time. It's Mary here from TeamDev. Useful phrases for closing emails. Includes helpful articles, a glossary, quizzes, and a large language reference. Call it a day. including advice, tutorials, opinions and lesson plans from various Every day we all write emails for one reason or the other. (more informal) Maybe your letter or … (I) just read your email about/ (I) just got your message about/ (I) just got your request for…. Sophie December 12, 2017. Sorry for my late reply/ Sorry it took me so long to get back to you/ Sorry not to reply sooner (but/ but I had to…). Related Posts. Resources and materials for ESL teachers including free ESL handouts Here’s how to… [action which is important to the user]. Need help getting that email started? (e.g. Could you possibly tell me...? Send my love to John./ Say “Hi” to John from me./ Please send my (best) regards to John. Reasons for Writing Your Business Email /Letter. 2) I hope you are doing well. If you want to notify the main recipient of the email that you are sending the email to another person (or persons) to whom the correspondence would be helpful or useful, use the phrase I have cc’d (somebody). 70 ways to improve your English tips, exam tips and help with study skills. A common problem. Hello Eleanor 3. teachers and language experts ready to answer your questions 24 hours a Could you please keep us updated on this? Use “for” to give more … Once again, please accept our apologies for any inconvenience caused/ for the inconvenience caused/ for the delay/ for…. Formal and Informal Email Phrases Starting with Greetings.pdf Here are some more business email and letter phrases. I'd be very grateful if you could... 6. I’d like to meet on… if you are available/ free then. Would you mind having a quick chat?). Also includes English language resources for English learners and teachers to help Use ‘would’ if your next steps are not I am contacting you for the following reason. Or if you’d rather [alternative option], you can…, Help us [give value to you] by [what action we want them to take]. Below is an extensive list of useful English expressions frequently used in your daily conversations with 40+ speaking topics and hundreds of useful expressions. Dear Mr. Anderson. Closing … 35 Popular Ways to … If I understood you correctly, you would like us to... Could you please clarify when you would like us to finish this? … Review examples of phrases, wordings, and messages to use when writing thank-you notes, when to say thank you, and how to send your note or message. Friendly email phrases to finish an email. Activate your free month of lessons (special offer for new day. | Last Edited: 25th Jan. 2019, This is a carefully edited list of the most important English emailing phrases. The last part of the lesson shows examples of how you can start the first sentence and closing a letter or email. It is easy to say, but how do you really do it? First of all, let me note that you should always take into account the style of writing you have in your team. Common Telephone Vocabulary and Phrases in English. Can’t believe it’s been [period of time] since we last spoke! I'm writing concerning/with regard to/about ... Just a short email + [to inform you that/ to confirm/ to request...]. If you have to copy write persuasive email blasts, email newsletters or sales letters, you've probably heard the advice "write short for email." Not a comma.) (Due to…) I’m afraid we need to put forward/ delay/ postpone/ put back/ cancel/ call off/ reschedule/ move/ rearrange…. Thank you for your prompt reply. “Lifting the Veil” Transition Words. Dear Mrs Anderson. Sometime we run of words to express our emotions or message in the right tone. I am writing to inform you that …. We brought together some of the best tutorials which…, What’s new since you left? Could you please clarify what you would like us to do about [problem]? Have a good end to the week. More informal/friendly. you study, learn and teach English including text analysis, language “I’m just emailing to ask…” (to begin the email) “I’m a friend of Bob’s…” (to begin the email) “Just let me know if you have any questions.” (to end the email) “Drop me an email, or give me a ring, if you want any more information.” (to end the email) Dear Mr/Ms Jones 3. 5) Just checking in. 3. 3) I hope you had a great weekend. … (means that there's nothing you can do about it, you don't have enough authority). The latest e-books providing you with interactive classroom activities. In addition to the UsingEnglish.com team of staff Dear Sir or Madam, 3. Glad to hear from you again. Do you always begin your emails the same way? Here are 20 phrases you can use: 1) Thank you for your message/email/phone call. The trial … Facebook; Prev Article Next Article . Article Rating. I look forward to hearing from you (soon)./ (I’m) looking forward to hearing from you (soon). The examples in the left column are more formal.The right-hand column shows the less formal equivalent.. Sorry it’s been so long since I was last in touch/ since my last email. If I can help in any way, please do not hesitate to contact me. (e.g. Beginning Section 1. This library will help your team create websites much faster), To get the most out of [Product], [what you want them to do, e.g. 2. Hi Alfred 2. Thanks for your understanding./ Thank you for your understanding. Start by using these lists of short words, strong verbs and blah words as a shoehorn to tighten your copy and make it more readable. We wish to inform you of a change in our rates.). 4.2 18 votes. Long time no see! Finally, you need to insert your goodbyes at the bottom of … This sheet provides a detailed list of core vocabulary and phrases that are frequently used when writing business letters or business e-mails in English. To whom it may concern: (Use a colon after this phrase. I’m available on… , if that is convenient/ okay with you. Formal. Thanking the recipient 5. “Attention! Please see (the information/ the website/ the diagram/ the…) below (for more details/ for…). Could you [do something]? Take a look at the [document] I've attached to this email. 6) Thanks again for your help. Please let me know if that’s okay/ if that is acceptable with you/ if that sounds okay/ if you can/ if you can help/ if you need an extension/ if you need to reschedule/ if…, (In the meantime) if you need any more information,…/ If you require any further information (about/ in order to/ before you/ to help you…/…)/ If you need any more info/ Need more info,…, If you have any (more) questions (about…),…/ Any more Qs,…. Thanks for your phone call this morning/ the information about/ your interest in/ your help with/ your hospitality in…/…, Thanks for sending me/ for contacting me about/ for attending/ asking us about/ informing us/ giving us feedback on/ inviting me to/ talking to me about…. “Per my last email…” Translation: I literally just told you the answer to this. Test your knowledge of the English language. I would like to [action]. Thanks for your patience./ Thank you for your patience. To whom it may concernFirst names are not usually used in these kinds of emails.
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